Federal Government and Administrative Services |
Administrative Resolutions
Currently Central Research is working as a sub contractor for several
national collection firms who have prime contracts with the United States
Department of Education. Central Research is providing support in administrative
resolutions for the collection firms who are working on the national defaulted
student loan contract. Specifically, Central Research does skip tracing
and verifications that locate debtors who are incarcerated, provides documentation
of deceased debtors and helps verify places of employment of the debtors.
These efforts are on a national basis and include over 100,000 request
per month.
Administrative Support And Clerical Occupations
Including the following occupational categories: Accounting Clerk I -
IV, Motor Vehicle Dispatcher, Document Preparation Clerk, Messenger (Courier),
Duplicating Machine Operator, Film/Tape Librarian, General Clerk I - IV,
Housing Referral Assistant, Key Entry Operator I - II, Order Clerk I -
II, Personnel Assistant (Employment) I - IV, Production Control Clerk,
Rental Clerk, Secretary I thru V (Clerical, Medical, Executive), Service
Order Dispatcher, Stenographer I - II, Switchboard Operator-Receptionist,
Test Examiner, Test Proctor, Travel Clerk I - III, Word Processor I -
III , Maintenance Scheduler, Survey Worker (Interviewer).
Total Revenue Cycle Management (RCM) and Health Information
Management (HIM) Consulting, Contract Support Services and State-of-the-Art,
Single Customer Site or Large Organization Enterprise-Wide Solutions
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Patient Registration, Eligibility, and Insurance Verification
Services and Solutions
(remote/web-based or on-site)
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WebMD, AdvancedMD and other solutions
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Medical
Transcription Services and Solutions (remote/web-based & on-site)
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Dictaphone, MxTranscribe, Digital Voice
Systems, Dolbey Fusion, etc.
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Medical Billing, Collections,
and Claims Processing Services (remote & on-site)
and Solutions
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WebMD, and other industry leading solutions
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Third
Party Collections (TPC) programs and systems (CHCS,
and ViSTA)
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Medical Coding & Auditing Services
and Solutions
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Backlogs or Full Time Services (remote & on-site)
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VirtualCodeRx: Medical Coding workflow
management, Quality Assurance, Reporting Tool making
information available
online for ease of
access of Coders, QA staff, and HIM Managers,
etc.
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Medical Records and Documents Scanning
(Digitization), Indexing, Storage & Retrieval Services
and Solutions
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MedRecords Manager, eDoma
and VirtualCodeRx
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Creates a secure Electronic Medical
Record available on-line for authorized users
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Provides
Digitization and Electronic Archiving of Vital Information
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Provides
Contingency Storage of Information (JCAHO requirement)
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MedRecords
Manager can also import electronic files as well for
creation of a complete,
online EMR
for an organization
-
Customization
Options for Clients Available
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X-Ray Films Digitization
Services & Software also available,
including Picture Archiving
Systems for web-based viewing and reading options (Agenus,
Radlink, Cedara, etc)
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Health Systems Program Management
and Planning Support
Services
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DRG & Missing Charges Auditing Services
including Re-Billing & Collections
-
At Risk (no up front
costs or fees)
Consulting Service
Option
Available
for a percentage
of identified and
recovered funds
Records Management Services
Record management services provide a comprehensive capability to solve
the complex challenges posed by the movement, manipulation, archiving,
security, and management of records. Central Research provides professional
management and administrative support personnel having the necessary
skills to perform effective record management services for both classified
and/or unclassified records. The services are provided using either
Government or contractor equipment and facilities or a combination of
both. Central Research provides those services necessary to meet the
following record management objectives using Government equipment and
facilities. The Record management objectives are to maintain the existing
file room in a manner that permits the easy location, retrieval, and
storage of files. File Organization and Maintenance Services - generally
on-site services i.e., organization of files not for storage, tracking
of files, information and documents indexing, scanning, labeling, bar-coding
and filing. Storage Services - generally preparation of files for pick-up,
storage and retrieval of records.
Document Production On-site and Off-site Services
Document production on-site and off-site services provide customers
a practical turn-key solution to requirements for production of documents.
A typical document production service would include the required equipment
(e.g., high-volume digital color copiers, scanners) and contractor provided
operational and management personnel required for effective on-site/off-site
document production. Document production services are available using
either contractor provided and installed equipment, using existing Government-owned
equipment, or using equipment installed in Government locations under
Lease-to-Ownership Plans. In addition, single or multiple shift production
operations; consumable supplies (paper and transparencies are usually
not included); on-going equipment maintenance; and customized agency
reports are included. Negotiated Operational Performance Standards may
be jointly developed and included in the purchase order (e.g., job turn-around
time, maximum number of impressions per day or month, document quality
expectations, turn-around performance and accuracy ratings, management
of the consumable supplies, and monthly management reports).
Mail Room Management Services
As specified in a task order, Central Research can provide daily mailroom
administrative services consisting of, but not limited to: accepting
incoming mail from USPS and courier services such as UPS and FEDEX;
accepts and signs for certified mail, registered mail & overnight
mail. Makes distribution of all mail using an Office Roster. Processes
outgoing mail, metering flats, letters, packages, etc.
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