Central Research, Inc. is a Center for Veterans Enterprise (CVE) certified, Service-Disabled Veteran-Owned Small Business (SDVOSB), and is Vietnam-Veteran Owned. CRI has offices and program locations in eight states and provides services to seventeen different federal and state agencies and organizations. With business operations since 2006, CRI is one of the fastest growing small business federal contractors in the country over the last three years and has been on the INC 5000 fastest growing private companies list for the past six years.
Our company was co-founded by Johnny Dillard, PhD, a retired Marine Corps officer and Army National Guard Lieutenant Colonel and his son, Scott Dillard, MBA. Dr. Dillard and Scott Dillard have worked to build Central Research into a strong, vibrant business dedicated to employing Veterans and disabled Veterans. Our growth and success reflects our commitment to deliver customized business solutions in a quality and customer-focused environment.
Headquartered in Northwest Arkansas, we successfully manage contracts nationwide. CRI has cutting edge specialized services and solutions in multiple disciplines. Our Financial Services and Solutions include: Contact/Call Center and Fee and Debt Collection Services, and Fraud, Waste, Abuse & Improper Payment Reduction. Our Management and Professional Solutions include services such as: Freedom of Information Act (FOIA), Privacy Act (PA), Legal/Paralegal and Litigation Support, Records and Document Management, Program and Project Management, and Contract Administration.
CRI’s Data and Information Solutions include: Data Management and Analytics, Specialized Information Technology Support, and Systems Engineering and Integration. We also offer Logistics and Life Cycle Support Services such as: Logistics and Warehousing, and Mail Operations.
Over the past 8 years we have been affiliated with the U.S. Department of Education, Defaulted Student Loan Program, providing these and other cost-saving support services. Our specialized Financial Services and Solutions, include researching and conducting audits of deceased and incarceration cases, support Customers with a more accurate picture of beneficiary data that enables the cessation or suspension of fraudulent payments. We provide end-user artifacts by way of a death certificate, inmate verification, or other records to legally close an ineligible account.
We conduct our business in accordance with the highest standards of professional behavior and ethics.
We dedicate ourselves to cultivating a positive attitude, to exhibiting proactive behavior, and to taking ownership over the success of all relationships.
We foster trust and collaboration to develop leaders focused on outstanding performance. We set positive examples and invest in others so that they can follow the guidelines of leadership.
CERTIFICATIONS AND CONTRACT VEHICLES
- Service-Disabled Veteran-Owned Small Business (SDVOSB)
- Certified by the Center for Veterans Enterprise
- Federal Security Management Act (FISMA) Certified
- In-Process for ISO 9001 Certification
- GSA Contract: Financial and Business Solutions (FABS) 520-4
- CAGE Code 3SZEO
- DUNS 066493946
- TIN 51-0353006