Department of Agriculture

Department of Agriculture

CRI has been under contract with the Department of Agriculture since September 2015 to provide services involving the Development of Mobile Applications.

Department of Commerce

Department of Commerce ​

CRI provides Freedom of Information Act Support Services to the International Trade Administration. CRI supports this program by providing experienced FOIA professionals to assist the ITA FOIA office in the reduction and maintenance of FOIA backlog, reporting, and process mapping and improvement.​​

Department of Defense

Department of Defense

CRI supports the Department of Defense through our contracts with the Department of the Navy and the National Guard Bureau. CRI’s Services include Maintenance Support Services, Flight Training Services, Logistics STAMIS and Non-STAMIS Training Support, and Execution Team Member Services.​

Department of Education

Department of Education

CRI currently holds two contracts that assist the Department of Education. Our first contract began in September 2014, to provide Debt Collection and Call Center Services to recover of defaulted student loan payments. CRI works directly with borrowers to assess their best repayment options based on their individual financial situations in order to assist them in resolving their loans. In addition, CRI assists ED in identifying fraudulent or improper payments made to deceased or incarcerated individuals.

Through CRI’s second ED contract, we provide Mail Support Services by facilitating mail receipt and distribution services. Services include receiving, counting incoming volume, inspecting, screening, sorting, delivering, metering, dispatching, tracking, and reporting all mail at the mail center facilities in the Washington, D.C. metro area.

If you are a U.S. Department of Education Consumer, please view forms for forms and additional information.

Department of Energy

Department of Energy

CRI has supported the Department of Energy since 2013 through prime contracts for Freedom of Information Act Services. Our current contract ends in 2019. We also worked with the National Nuclear Security Administration (NNSA) to collect, organize, review, analyze, redact documents, and prepare written draft documents and draft formal responses to support decision makers in final determinations closing-out backlogged FOIA/PA requests.

Health and Human Services

Department of Health and Human Services

The Department of Health and Human Services held a contract with CRI from June 2014 to June 2015. During this contract, CRI provided Freedom of Information Act Services. CRI supported this program by providing experienced FOIA professionals to assist the FOIA office in the reduction and maintenance of FOIA backlog, reporting, and process mapping and improvement.

Department of Homeland Security

Department of Homeland Security

The Department of Homeland Security and CRI have had a relationship since 2013. CRI holds two contracts that started in December 2013 and June 2015. CRI provides Service Center Operations Support Services (SCOSS) to the United States Citizenship and Immigration Services (USCIS) and Mail Equipment Services to the Federal Emergency Management Agency. CRI supports USCIS by providing experienced personnel and program management support to SCOSS Services centers in Dallas, Texas and Lincoln, Nebraska.​

Department of the Navy

Department of the Navy

CRI supported the Department of the Navy through On-Site Maintenance Support Services. CRI provided the manpower and oversight required to provide on-site maintenance support services at the NAVSUP Fleet Logistics Center, Postal Division. CRI worked directly with the Navy’s large, interagency mailroom and personnel to ensure that all mail equipment operated smoothly, set up and maintain mail equipment, train mail operations personnel, and ensure seamless tracking and administrative support to mail operations delivery efforts during all phases of operations.

Department of Transportation

Department of Transportation

CRI supported the Department of Transportation though experienced Freedom of Information Act Support Services professionals to provide full life cycle support and backlog reduction services.

Department of Treasury

Department of the Treasury

CRI held a prime contract with the Department of Treasury from 2010 until 2016. CRI provided Freedom of Information Act Services throughout the life the contract, including reducing backlogs of FOIA requests and reviewing, processing, and redacting any other requests.

Department of Veterans Affairs

Department of Veterans Affairs

CRI has held several contracts with the Department of Veteran Affairs beginning in September 2012. CRI had a prime contract, from September 2012 to September 2016 to provide Data Records Management Services. Starting in September of 2016, CRI acquired two prime contracts to provide both Contract, Accounting, and Closeout Support Services for the VISN 22 Desert Pacific Healthcare Network. CRI will support VISN 22 by providing experienced Contracts and Accounting professionals.​

General Services Administration

General Services Administration

stars II logo

The General Services Administration (GSA) issued a notice of award to CRI on June 13, 2017, giving the company a coveted spot on the 8(a) STARS II contract. CRI received the notice to proceed on June 26th, 2017.  STARS II is a small business set-aside Governmentwide Acquisition Contract (GWAC) that provides flexible access to customized IT solutions from a large, diverse pool of 8(a) industry partners. With a $10 billion program ceiling, STARS II offers access to highly qualified 8(a) small disadvantaged businesses.

National Guard Bureau

National Guard Bureau

CRI supports the National Guard Bureau through a range of services. In 2014, CRI’s first contract with the National Guard Bureau included providing Logistics STAMIS and Non-STAMIS Training Support. Since March 2015, CRI has provided Flight Training Services. In April 2015, CRI acquired another contract to provide Execution Team Member Services to the Army National Guard Professional Education Center. During the FY 2016, CRI hosted 253 conferences with more than 18,253 attendees with a successful outcome for each conference. CRI supports the Army National Guard Bureau by providing all personnel, equipment, tools, materials, supervision, transportation, and other services necessary to perform Execution Team Member services for the National Guard Professional Education Center (NGPEC) at Camp Robinson, North Little Rock, Arkansas. CRI also provides operational and logistical support for conferences and workshops.​

National Science Foundation

National Science Foundation

CRI supported the National Science Foundation with a prime contract for Freedom of Information Act Services until September 2016. CRI aided the NSF by collecting, organizing, reviewing, analyzing, redacting documents, and preparing written draft documents and draft formal responses to support decision makers in final determinations closing-out backlogged FOIA/PA requests.

Securities and Exchange Commission

Securities and Exchange Commission

In 2016 CRI was awarded a contract by The Securities and Exchange Commission for Freedom of Information Act Services. CRI supports the SEC by providing FOIA Analysts to work on site at SEC Headquarters in Washington, D.C. CRI’s performs FOIA release ability reviews, pursuant to the nine FOIA exceptions, and redactions of unclassified documents in response to FOIA requests.

State of Maryland

State of Maryland

CRI holds a prime contract that started in October 2015 and will end in September 2020 for Records Management Services for the Maryland State Retirement Agency. CRI aids the state of Maryland by identifying improper payments in its pension system, allowing the state to realize large budgetary savings.

State of Oklahoma

State of Oklahoma

CRI supported the State of Oklahoma through Records Management Services. CRI assisted the state of Oklahoma by identifying improper payments in its pension system.  The state to realized budgetary savings due to CRI’s efforts.

Small Business Administration

U.S. Small Business Association

CRI and the U.S. Small Business Association have a contract to provide Records Managements Support Services. CRI will support the SBA’s Records Management Division by providing a full range of Federally compliant analysis and services. The contract requires records management support with records inventory, scheduling, dispositioning, and file-plan analysis that meets the policies and guidelines mandated by the National Archives and Records Administration (NARA). Managing recorded information is an important responsibility for every Federal agency, and CRI is excited for the opportunity to support the SBA and its records management initiatives.​