Department of Agriculture

Department of Agriculture

CRI has provided services to the Department of Agriculture since September 2015. This contract is for services involving the Development of Mobile Applications.

Department of Commerce

Department of Commerce ​

CRI provides Freedom of Information Act Support Services to the International Trade Administration. CRI supports this program by providing experienced FOIA professionals to assist the ITA FOIA office in the reduction and maintenance of FOIA backlog, reporting, and process mapping and improvement.​​

Department of Defense

Department of Defense

CRI supports the Department of Defense through our contracts with the Department of the Navy and the National Guard Bureau. CRI’s Services include Maintenance Support Services, Flight Training Services, Logistics STAMIS and Non-STAMIS Training Support, and Execution Team Member Services.​

Department of Education

Department of Education

CRI currently holds two contracts that assist the Department of Education. The first, beginning in September 2014, provides Debt Collection and Call Center Services to aid in the recovery of defaulted student loan payments in Lowell, Arkansas. CRI works directly with borrowers to assess the best repayment options based on their individual financial situations in order to resolve their loans. In addition, this site assists ED in identifying fraudulent or improper payments made to deceased or incarcerated individuals. The second contract provides Mail Support Services by facilitating its mail receiving and distribution services. Services include mail receiving, incoming mail volume counting, inspecting, screening, sorting, delivering, metering, dispatching, tracking, and reporting at mail center facilities in the Washington, D.C. metro area.​

If you are a U.S. Department of Education Consumer, please view forms for forms and additional information.

Department of Energy

Department of Energy

CRI supports the Department of Energy through prime contracts for Freedom of Information Act Services. CRI has two prime contacts with the DOE from October 2013 to 2018 and from March 2015 to 2016. CRI works with the National Nuclear Security Administration (NNSA) to collect, organize, review, analyze, redact documents, and prepare written draft documents and draft formal responses to support decision makers in final determinations closing-out backlogged FOIA/PA requests.

Health and Human Services

Department of Health and Human Services

The Department of Health and Human Services held a contract with CRI from June 2014 to June 2015. During this contract, CRI provided Freedom of Information Act Services. CRI supports this program by providing experienced FOIA professionals to assist the FOIA office in the reduction and maintenance of FOIA backlog, reporting, and process mapping and improvement.

Department of Homeland Security

Department of Homeland Security

The Department of Homeland Security and CRI have had a relationship since 2013. CRI holds two contracts that started in December 2013 and June 2015. CRI provides Service Center Operations Support Services (SCOSS) to the United States Citizenship and Immigration Services (USCIS) and Mail Equipment Services to the Federal Emergency Management Agency. CRI supports USCIS by providing experienced personnel and program management support to SCOSS Services centers in Dallas, Texas and Lincoln, Nebraska.​

Department of the Navy

Department of the Navy

CRI supports the Department of the Navy through On-Site Maintenance Support Services. CRI supports the Department of the Navy by providing the manpower and oversight required to provide onsite maintenance support services at the NAVSUP Fleet Logistics Center, Postal Division. CRI works directly with the Navy’s large, interagency mailroom and personnel, helping to ensure that all mail equipment is operating smoothly, setting up and maintaining mail equipment, training mail operations personnel, and ensuring seamless tracking and administrative support to mail operations delivery efforts during all phases of operations.​

Department of Transportation

Department of Transportation

CRI supports the Department of Transportation though our groundbreaking Freedom of Information Act Support Services. CRI supports the Department of Transportation by providing experienced FOIA professionals to provide full life cycle FOIA support and backlog reduction services.​

Department of Treasury

Department of the Treasury

CRI has held a prime contract with the Department of Treasury since 2010. CRI provided Freedom of Information Act Services throughout the life the contract until its end in March 2016. Services included the aiding in reducing backlogs for FOIA requests, reviewing, processing, and redacting any other requests.

Department of Veterans Affairs

Department of Veterans Affairs

CRI has held several contracts with the Department of Veteran Affairs beginning in September 2012. CRI had a prime contract, from September 2012 to September 2016 to provide Data Records Management Services. Starting in September of 2016, CRI acquired a two prime contracts to provide both Contract, Accounting, and Closeout Support Services for the VISN 22 Desert Pacific Healthcare Network. CRI will support VISN 22 by providing experienced Contracts and Accounting professionals.​

National Guard Bureau

National Guard Bureau

CRI supports the National Guard Bureau through three contracts with a range of services. In 2014, CRI’s first contract with the National Guard Bureau included providing Logistics STAMIS and Non-STAMIS Training Support. Since March 2015, CRI has provided Flight Training Services. In April 2015, CRI acquired another contract to provide Execution Team Member Services to the Army National Guard Professional Education Center. During the FY 2016, CRI hosted 253 conferences with more than 18,253 attendees with a successful outcome for each conference. CRI supports the Army National Guard Bureau by providing all personnel, equipment, tools, materials, supervision, transportation, and other services necessary to perform Execution Team Member services for the National Guard Professional Education Center (NGPEC) at Camp Robinson, North Little Rock, Arkansas. CRI also provides operational and logistical support for conferences and workshops. This success is due to our CRI staff members that serve on site who have worked tirelessly to deliver superior support as outlined in a Letter of Appreciation received from NGB.​

National Science Foundation

National Science Foundation

CRI supported the National Science Foundation with a prime contract for Freedom of Information Act Services until September 2016. CRI aided the NSF by collecting, organizing, reviewing, analyzing, redacting documents, and preparing written draft documents and draft formal responses to support decision makers in final determinations closing-out backlogged FOIA/PA requests.

Securities and Exchange Commission

Securities and Exchange Commission

In 2016 CRI was awarded a contract by The Securities and Exchange Commission for Freedom of Information Act Services. CRI supports the SEC by providing FOIA Analysts to work on-site at SEC Headquarters in Washington, D.C. CRI’s aids by perform FOIA release ability reviews, pursuant to the nine FOIA exceptions, and redactions of unclassified documents in response to FOIA requests.

State of Maryland

State of Maryland

CRI holds a prime contract that started in October 2015 and will end in September 2020 for Records Management Services for the Maryland State Retirement Agency. CRI aids the state of Maryland by identifying improper payments in its pension system, allowing the state to realize large budgetary savings.

State of Oklahoma

State of Oklahoma

CRI supports the State of Oklahoma through Records Management Services. CRI aids the state of Oklahoma by identifying improper payments in its pension system, allowing the state to realize large budgetary savings.

Small Business Administration

U.S. Small Business Association

CRI and the U.S. Small Business Association have a contract to provide Records Managements Support Services. CRI will support the SBA’s Records Management Division by providing a full range of Federally compliant analysis and services. The contract requires records management support with records inventory, scheduling, dispositioning, and file-plan analysis that meets the policies and guidelines mandated by the National Archives and Records Administration (NARA). Managing recorded information is an important responsibility for every Federal agency, and CRI is excited for the opportunity to support the SBA and its records management initiatives.​