May 24, 2021
LOWELL, Arkansas – Central Research Inc. (CRI), a provider of management and financial service solutions to the federal and state government and commercial sector, today announced that the company received the ISO 9001:2015 certification for its quality management system.
Developed and published by the International Organization for Standardization (ISO), the ISO 9001:2015 accreditation is a globally known standard based on several quality management principles, including customer focus, leadership involvement, process approach and ongoing process improvement.
“‘Quality’ is a company value for a reason,” said Scott Dillard, CEO. “We have achieved success by providing customers with quality service, and our long-term success hinges on our ability to continue providing quality services with a dedication to continuous improvement in all areas of our business. Achieving the ISO 9001:2015 accreditation is a testament to the hard work and commitment of our leadership team and employees at all levels within the organization.”
Issued by Intertek, the scope of the certification includes leadership, operation and quality processes that directly affect products or services intended for, or required by, a customer.
About Central Research Inc.
Central Research, Inc. (CRI) provides management and financial service solutions to the federal and state government and commercial sector, including call center support, debt collection, staff augmentation and IT services. We are committed to providing excellence with every service and solution. Learn more at central-research.com.
Contact: Tara Muck, Director of Marketing & Communications