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Freedom of Information Act (FOIA), Privacy Act (PA)

Central Research, Inc. is an award-recognized provider of Freedom of Information Act (FOIA) / Privacy Act (PA) services on the federal level. Our experienced FOIA/PA Analysts assist with the day-to-day operations of processing incoming and backlogged FOIA requests; advising and applying appropriate disclosures and redactions; coordinating with additional agencies and subject matter experts (SMEs); and drafting responses to constituents and providing final reports to the government. We support our Customers to effectively reduce arduous backlogs. Our Analysts provide training and process standardization, and contribute to the development of internal agency guidelines; achieving long lasting success for our Customers.

​CRI manages and administers several Prime FOIA/PA contracts on the federal level, one of which is in one of the largest FOIA/PA programs in the federal government. We have experience setting up a FOIA/PA program from the ground up, establishing and identifying FOIA/PA plans/policies and resources required, developing and implementing FOIA case backlog reduction efforts, and helping senior decision makers with superior visibility and transparency over all FOIA/PA operations within their organizations.

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Legal/Paralegal and Litigation Support​​

CRI understands the relationship between technology and law firms. CRI assists lawyers and actively engages in the advancement of legal and litigation support. CRI supports through investigating facts, conducting research, and preparing legal documents.

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Records and Document Management

Modern technology has made the preservation of historical records and artifacts attainable through advanced digitization methods and tools. CRI specializes in records and document management services. CRI supports the U.S. Small Business Administration by providing Records Management Support Services through Federally compliant services and analysis that includes records inventory, scheduling, dispositioning, and file-plan analysis.

We supported the U.S. Army, Casualty Mortuary Affairs Operations Center (USA/CMAOC) / Individual Deceased Personnel Files (IDPF) program to preserve historical and personal records of deceased Army service members. CRI’s careful digitization and preservation process successfully managed thousands of Individual Deceased Personnel Files (IDPF) records for a federal agency customer. Records were digitized according to National Archives and Records Administration (NARA) standards, using a variety of digitization equipment ranging from traditional to advanced methods including the imaging of three-dimensional objects and item in extremely perishable physical condition. Digitized information was stored in an easily accessible database to enable multiple user access. Records were then stored in an easily accessible database to enable multiple-user access to information, improving and making the records retrieval process more efficient, while reducing record deterioration.

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File Operations

CRI understands that quality records management not only helps protect our nation’s historical records, but it also enhances an organization’s operational efficiency. Our clients rest easy knowing their records are in good hands. We ensure all records are filed and managed according to industry best practices, allowing for better informed end-users and effective application of records policies.

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Program and Project Management

CRI provides specialized, professional administrative and management support to our customers. We offer quality-assured, cost-effective services as solutions that help reduce organizational costs, improve operational efficiencies, and enable agency resources and funds to be re-focused on core roles and responsibilities.

We offer a full range of administrative services from inventory and documentation management, to filing and other clerical office duties, to research and call center support, and all other general administrative office duties and support.

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Contract Administration

Managing the growing complexity of the procurement processes and shortage of qualified workforce can be far less painful when you have a proven industry partner. Differentiating CRI’s acquisition life-cycle support services is the use of lean and other best practice management processes and structures that ensure agile customer support and quality assurance.

CRI’s contract close out experience allows us to proactively plan and execute deliberate, consistent policies and procedures for activities supporting the formal close out of federal contracts. This knowledge includes program management expertise which allows CRI to plan, schedule and execute on behalf of our federal clients.

Key aspects of our contract closeout practices include tracking tasks by role definitions and verifying critical path tasks are monitored closely to allow, for escalation when required. Also critical to our prior performances is our focus on certifying that all services and deliverables are satisfactory and all costs have been identified and resolved. CRI is familiar with all federal contracting contract types, and the variation between each methodology.

If you would like more information regarding CRI’s capabilities please email info@central-research.com