News Articles and Events

Central Research Celebrates Growth of Second Call Center

May 24, 2019 LOWELL, Arkansas – Central Research, Inc. (CRI) celebrated the grand opening of its Springdale call center on Thursday, May 23, during a ribbon cutting ceremony with the Springdale Chamber of Commerce. The Springdale facility, located at 5320 W. Sunset Avenue, Suite 169, handles student loan debt collection for the U.S. Department of Education. […]

CRI Announces Hiring of Greg McCaffrey as Vice President of Business Development

May 15, 2019 New role to lead company’s growth strategy in federal, commercial markets LOWELL, Arkansas – Central Research, Inc. (CRI) announces the addition of Gregory (Greg) McCaffrey as Vice President of Business Development. An experienced executive with a record for business development, innovation and thought leadership, Greg has held senior leadership roles with several prominent […]

CRI Relocates into New D.C. Metro Office

February 28, 2019 Lowell, Arkansas – Central Research, Inc. (CRI), a provider of customized management and financial service solutions for government and commercial sectors, announced it has relocated its Washington D.C. Metro program office to Annandale, Virginia. Previously, CRI operated its D.C. Metro office out of Alexandria, Virginia. The new location in Annandale allows for […]

CRI Names Joseph Agyei as Chief Financial Officer

July 26, 2018 Lowell, AR. – Central Research, Inc. is pleased to announce the appointment of Joseph Agyei as Chief Financial Officer (CFO).  Mr. Agyei assumed responsibilities on July 26, 2018. Joseph joins CRI with 20 plus years of professional accounting and finance experience. Joseph most recently was the CFO for a large privately-owned government […]

CRI Names Kenny King as Chief Human Resource Officer

June 16, 2018 Lowell AR, – Central Research is pleased to announce the appointment of Kenny King as Chief Human Resource Officer (CHRO). Kenny joins Central Research with 22 plus years of experience in Human Resources. Kenny will assume responsibilities on June 16, 2018. Kenny was previously employed by one of the largest retail chains […]

CRI Announces a Leadership Change

May 17, 2018 LOWELL, AR. – Central Research, Inc., has lost its highly valued Chief Executive Officer, Johnny Dillard. Scott Dillard commented, “I am deeply saddened to report that my father is no longer with us, but knowing his hopes for the company, I am committed to carrying on his legacy of Veteran support and […]

CRI Names Gus Bell as Chief Operating Officer

March 5, 2018 LOWELL, AR. – Central Research, Inc. is pleased to announce the appointment of Gus Bell as Chief Operating Officer (COO). Mr. Bell will assume responsibilities on March 5, 2018. Gus Bell has 40 years of proven leadership and management experience in all aspects of program, contract, financial, and quality management in the […]

CRI Names Don Taylor as Chief Strategy Officer

February 1, 2018 LOWELL, AR. – Central Research, Inc. is pleased to announce the appointment of ARM industry veteran Don Taylor as Chief Strategy Officer (CSO). Don joins CRI with 40 years of experience in the ARM industry and he is also a Vietnam Veteran. Don started his career with Diversified Collection Services, Inc., (now […]

Northwest Arkansas Remains in Top Five List of Best Places to Live in the U.S.

Central Research, Inc. (CRI) is headquartered in Lowell, Arkansas, just ten miles away from Fayetteville, Arkansas. Fayetteville has been ranked within the top five best places to live in the U.S. by U.S. News & World Report in its annual “Best Places to Live” report. Please view Fayetteville Flyer’s article or see below. Fayetteville remains […]

Career Opportunities Available

​We have exciting Career opportunities available immediately! ​Due to company expansion we are looking for talented, dedicated individuals to fill multiple Customer Service positions within our organization. If you would like employment that rewards you for your hard work and offers advancement opportunities, please visit the careers section for complete job descriptions. The link below […]

Press Releases

For information on CRI’s Awards and Recognition.