U.S. Department of Education Consumers

Central Research, Inc. strives to be a leader in excellent customer service. We value our consumers and take pride in providing a professional and courteous service. Our staff is trained to provide accurate, reliable and timely information.
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Our goal is to meet your customer service expectations by providing you with the best solution available. We will continually strive to improve our services and appreciate your feedback through the Consumer Satisfaction Survey. Thank you for your participation.

Loan Rehabilitation

• Loan Rehabilitation: Income and Expense Information
• Loan Rehabilitation Agreement Letter (Prior to completing this form, you must have submitted all required financial documents and have an approved payment amount calculated. Please contact Central Research at 844-804-8467 for assistance with this process.)
• Transportation Statement
• Unemployment and Income Support Statement
• Documentation Required for Loan Rehabilitation Income and Expense Information

​Loan Consolidation

• Federal Direct Consolidation Loan Application
• Income-Based Repayment Plan Request
• Request to Add Loans Form
• Repayment Plan Request

​Standard Repayment Plan

• Financial Disclosure Statement​

Loan Discharge

• Loan Discharge Application – School Closed
• Loan Discharge Application – Unauthorized Signature or Payment
• Loan Discharge Application – Total and Permanent Disability
• Teacher Loan Forgiveness Application
• Loan Discharge Application: False Certification if Ability to Benefit
• Loan Discharge Application: False Certification (Disqualifying Status)
• Loan Discharge Application: Unpaid Refund

​Administrative Wage Garnishment

• Administrative Wage Garnishment Request For Hearing
• Financial Disclosure Statement For Wage Garnishment Hearings
• Pre-Hearing Repayment Agreement Letter – (Prior to completing this form, you must have submitted all required financial documents and have an approved payment amount calculated. Please contact Central Research at 844-804-8467 for assistance with this process.​)

​Miscellaneous Forms

• Preauthorized Debit Account Application Form
• Third Party Disclosure Authorization Form
• Consent to Email Communications

​If you have any questions concerning these forms, please contact us at (844) 804-8467.

For information on commonly asked questions regarding student loan debt, please visit our Consumer Services Help Site.

Please return the completed form(s) to:
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Central Research, Inc.
P.O. Box 1460
Lowell, AR 72745-1460
Fax: 870-498-8758
Email: edadmin@central-research.com