Federal student loan collection activities resume after Sept. 30. Visit Federal Student Aid’s coronavirus (COVID-19) web page at StudentAid.gov/coronavirus for borrower information, including for those who have defaulted on their federal student loans

Central Research, Inc. strives to be a leader in excellent customer service. We value our consumers and take pride in providing a professional and courteous service. Our staff is trained to provide accurate, reliable and timely information.

Our goal is to meet your customer service expectations by providing you with the best solution available. We will continually strive to improve our services and appreciate your feedback through the Consumer Satisfaction Survey. Thank you for your participation.

US Department of Education Forms

Loan Rehabilitation

Loan Consolidation

Standard Repayment Plan

Loan Discharge

Administrative Wage Garnishment

Miscellaneous Forms

​If you have any questions concerning these forms, please contact us at (844) 804-8467.

Please return the completed form(s) to:

Central Research, Inc.
P.O. Box 1460
Lowell, AR 72745-1460
Fax: 870-498-8758
Email: edadmin@central-research.com

If you are an U.S. Department of Education Consumer and would like to answer CRI’s Anonymous Consumer Satisfaction Survey please click below.

Please click below if you are an U.S. Department of Education Consumer and have a compliment, question, or complaint.